Yes. When booking an appointment, you must pay a nonrefundable deposit to hold your time slot.
Appointments must be canceled or rescheduled at least 24 hours before appointment time. Deposits are nonrefundable. If appointment is rescheduled, deposit will rolll over to new appointment date. Appointments can only be rescheduled once.
If an appointment is missed, the deposit is forfeited and can not be applied to a new appointment. After 2 missed appointments, you will no longer be able to schedule appointments.
There is a 10 minute grace period. After 15 minutes, your appointment time is forefeited and you will be treated as a walk-in. Service will not be guaranteed.
Schedule a consultation to have a hair assessment completed.
Yes they can be purchased in salon only.
A gift certificate is the same as cash. You must have it to receive service.
They are only allowed if they are receiving a scheduled service. Otherwise, they will not be permitted to stay.
It is highly recommended you schedule an appointment for guaranteed service. Under certain cirmcumtances, walk-ins will be fit in.
All major credit/debit cards and cash. No checks, CashApp, Venmo, or other payment platforms.
